As all deliveries will be made by courier you may be required to sign for delivery, so please provide an address where the goods can be signed for e.g. a work address.
If no one is available to sign for the goods the gift may be re-directed to the closest post office or depot. The parcel will then need to be collected from there.
Please note that we cannot deliver to P.O. Boxes.
For orders placed before 10am (NZ time) delivery will be made the next working day for the greater Auckland region. Please allow 48 hours for delivery to all other major towns and cities. Orders requiring urgent delivery may incur a surcharge. Deliveries to the more rural locations may take longer, please allow for this when placing your order.
Please be aware that our courier company does not pick up on weekends or New Zealand public holidays.
Our online ordering system will calculate the total delivery charge. For orders of more than one item extra costs may apply, especially for bulky items.
Greater Auckland region - $10 - 1-2 days
North Island - $14 - 1-3 working days
South Island - $18 - 2-4 working days
Auckland - same day- $35
South Island - overnight - $45
*orders must be placed prior to 10.00am (NZ time) for same day/overnight delivery.
Please add 1-3 days for all rural deliveries
Deliveries are Monday to Friday in the main centres and in rural areas and small towns.
We will endeavour to have your products couriered within the requested timeframe.
It is important to allow sufficient time for delivery. We sub contract our courier service therefore delivery timeframes are beyond our control.
Please ensure that you provide accurate delivery information as we assume no liability for misdelivery if incomplete or incorrect details have been provided. You may be charged a re-direction fee if the submitted address provided by you is incorrect or incomplete.
Ensure you inspect all packages for damage before you sign for them as insurance is not available after packages have been signed for.
Please contact us without delay if a gift has not been delivered as requested.